Trade Match Pro is committed to protecting the personal data of all clients, prospects, and business contacts in compliance with the General Data Protection Regulation (GDPR) and relevant data privacy laws.

1. Purpose of this Policy

This policy explains:

• What personal data we collect
• How and why we process it
• The legal basis for processing
• Data protection rights
• Our data retention and security measures

2. Data Collection and Usage

We collect and process data under two primary activities:

1. Prospecting and Marketing

• We acquire lists of potential client companies and their business contact details from reputable data providers.
• These details are uploaded into our CRM for the purpose of sending marketing emails about our services.
• We only store business-related contact details such as company name, business email, and job title. No personal data unrelated to business activity is stored.

1. Client Service Delivery

• Upon service purchase, we acquire a list of potential buyers from external sources, stored within our CRM.
• We contact these potential buyers by email, inviting them to complete a short survey to assess interest.
• Responses to these surveys are stored in our CRM solely for the purpose of delivering our matchmaking service.

3. Types of Data We Process

• Company name
• Business contact information (e.g., email address, phone number, job title)
• Information provided via surveys about product interests, company activity, and buying intentions

We do not store any special categories of personal data or sensitive information.

4. Legal Basis for Processing

We rely on the following GDPR-compliant legal bases:

• Legitimate Interests:For business-to-business marketing and service delivery.
• Contractual Necessity:For processing client information necessary to fulfil services purchased.
• Consent:For marketing opt-outs and respecting data subject requests.

5. Data Sharing

We may share anonymised summaries with prospective buyers or sellers as necessary to provide our services. Full contact details are only shared when a business relationship or introduction is mutually agreed.

We do not sell or rent data to third parties.

6. Data Security

We implement appropriate technical and organisational measures to secure data:

• Data is stored on secure CRM systems with controlled access.
• Communications are encrypted where feasible.
• Access to data is restricted to authorised personnel only.

7. Data Retention

• Marketing prospect data is retained for up to 12 months unless an opt-out or erasure request is received.
• Client and buyer data are retained only as long as necessary to provide services or meet legal requirements.

8. Data Subject Rights

Under GDPR, individuals have the right to:

• Request access to their data
• Request correction of inaccurate data
• Request erasure (‘right to be forgotten’)
• Object to processing for marketing purposes
• Request restriction of processing
• Data portability (where applicable)

9. Cookies and Website Analytics

We may use cookies on our website for analytical purposes. Users can manage cookie preferences via their browser settings.

10. Policy Updates

We may amend this policy from time to time. Updates will be published on our website with the revision date.

11. Contact

For any data protection queries or to exercise your rights, contact:

• Email: info@tradematchpro.co.uk