Privacy Policy
Privacy Policy
Privacy Policy
Trade Match Pro is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you use our website or services.
By accessing our website or providing your personal information, you consent to the practices described in this policy.
- Information We Collect
We collect personal information to deliver our services effectively. This includes:
- Your name, email, and contact details
- Company name and product information
- Target export markets and preferences
- Payment details (via secure third-party platforms like Stripe or PayPal)
- Any additional information you provide through forms, consultations, or emails
We may also collect anonymised website usage data via cookies or analytics tools.
- How We Use Your Information
We use the information we collect to:
- Understand your export goals and match you with appropriate buyers
- Deliver buyer leads or arrange introductions
- Communicate with you about your order or enquiry
- Provide customer support
- Improve our services and website performance
- Fulfil legal, accounting, or compliance obligations
We do not sell, rent, or share your personal information with third parties for marketing purposes.
- Sharing Information
We only share your information when:
- Necessary to deliver the service (e.g. providing anonymised summaries to potential buyers)
- Required by law or regulatory obligation
- Using secure third-party services for payment processing or meeting scheduling (e.g. Stripe, PayPal, HubSpot, Calendly)
Buyers only receive your full details once they have been shortlisted and selected as potential matches.
- Data Security
We take reasonable technical and organisational precautions to protect your data:
- Secure website and CMS platforms
- Encrypted payment processing
- Restricted access to personal data within our organisation
Despite our efforts, no system is entirely secure. We cannot guarantee absolute security of your information.
- Your Rights
You have the right to:
- Access or request a copy of your personal data
- Correct or update any incorrect information
- Withdraw consent for processing
- Request deletion of your personal data (subject to legal retention obligations)
To exercise your rights, please contact us at: [you@example.com]
- Cookies and Analytics
We may use cookies and third-party analytics (e.g. Google Analytics) to understand how visitors use our website and improve user experience. You can control or delete cookies through your browser settings.
- Data Retention
We retain your personal information only as long as necessary to fulfil the service, comply with legal obligations, or resolve disputes.
- Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
- Updates to this Policy
We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated revision date.
- Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:
Email: info@tradematchpro.co.uk
Business Hours: Mon–Fri, 9am to 5pm GMT
